This course is designed to empower participants by equipping them with essential knowledge, skills, and attitudes related to the importance of both verbal and non-verbal communication. It emphasizes the need to understand the fundamentals of effective communication—an essential competency for the target audience. Participants will also learn how to adapt their communication methods to suit different people and situations, and how to connect communication with skills like building arguments, critical thinking, and emotional awareness. The course also highlights how communication styles should be tailored based on context and purpose.
TARGET AUDIENCE FOR THE COURSE:
- Employees across all levels.
- Individuals aiming to specialize in specific areas of business skills.
COURSE OBJECTIVES:
- Understand the core concepts of communication.
- Explore both verbal and non-verbal communication techniques.
- Develop active listening skills in the workplace.
- Identify different personality types.
- Learn effective interpersonal interaction strategies.
- Deliver confident and skillful oral presentations.
COURSE TOPICS | |
An Introduction to Communication in Business
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Enhancing Verbal Communication Skills
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