This course has been designed specifically for security personnel and their supervisors. The course provides a comprehensive overview of general safety in the workplace along with key safety and health standards. Participants will gain up-to-date knowledge on safety principles, enabling them to identify and manage various types of risks commonly found in work environments.

TARGET AUDIENCE FOR THE COURSE:

• Professionals working in safety, security, and occupational health
• Anyone seeking to enhance their skillset in this field
• Frontline workers involved in operational safety

COURSE OBJECTIVES:

• Enhance the field skills of security personnel and guards
• Develop effective search techniques for individuals and vehicles
• Gain expertise in suspicion detection, evidence collection, and incident investigation
• Learn proper methods for writing professional security reports
• Improve performance standards for security staff
• Strengthen interpersonal skills for dealing with clients, supervisors, and colleagues
• Understand how to respond to emergency plans using code-based systems

COURSE TOPICS:

❖ Introduction

• Security awareness and vigilance
• Laws and regulations relevant to security guards
• Roles and responsibilities of security personnel
• Operating and managing security systems

❖ Risk Management

• Types of risks that may affect facilities
• Occupational risk assessment
• Crowd and crisis management
• Crime prevention tactics

❖ Emergency Response

• The role of security personnel in emergencies
• Safety development and the contribution of security staff
• Potential hazards faced by security officers and how to address them
• Shift management and security area handover protocols

❖ Communication and Interpersonal Skills

• Effective communication with the public
• Conditions for successful communication
• Barriers to communication
• Report writing techniques
• The role of security officers in emergency response using coded protocols
• Promoting team spirit and cooperation